Designing the user interface: strategies for effective human-computer interaction
Designing the user interface: strategies for effective human-computer interaction
Seven plus or minus two central issues in human-computer interaction
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Social Analyses of Computing: Theoretical Perspectives in Recent Empirical Research
ACM Computing Surveys (CSUR)
Ideas and Information
Computer Power and Human Reason: From Judgment to Calculation
Computer Power and Human Reason: From Judgment to Calculation
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Software psychology: Human factors in computer and information systems (Winthrop computer systems series)
A performance model of system delay and user strategy selection
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social responsibility and the CS student: how can I get involved?
Crossroads - Special issue on computers and society
Give peace a chance: a call to design technologies for peace
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Ambient intelligence in assisted living: enable elderly people to handle future interfaces
UAHCI'07 Proceedings of the 4th international conference on Universal access in human-computer interaction: ambient interaction
Hospital information systems: Measuring end user computing satisfaction (EUCS)
Journal of Biomedical Informatics
Co-narrating a conflict: An interactive tabletop to facilitate attitudinal shifts
ACM Transactions on Computer-Human Interaction (TOCHI)
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"We must learn to balance the material wonders of technology with the spiritual demands of our human nature."---John Naisbitt (1982).We can make a difference in shaping the future by ensurin g that computers "serve human needs (Mumford, 1934)." By making explicit the enduring values that we hold dear we can guide computer system designers and developers for the next decade, century, and thereafter. After setting our high-level goals we can pursue the components and seek the process for fulfilling them.High-level goals might include peace, excellent health care, adequate nutrition, accessible education, communication, freedom of expression, support for creative exploration, safety, and socially constructive entertainment. Computer technology can help attain these high-level goals if we clearly state measurable objectives, obtain participation of professionals, and design effective human-computer interfaces. Design considerations include adequate attention to individual differences among users, support of social and organizational structures, design for reliability and safety, provision of access by the elderly, handicapped, or illiterate, and appropriate user controlled adaptation. With suitable theories and empirical research we can achieve ease of learning, rapid performance, low error rates, and good retention over time, while preserving high subjective satisfaction.To raise the consciousness of designers and achieve these goals, we must generate an international debate, stimulate discussions within organizations, and interact with other intellectual communities. This paper calls for a focus on the "you" and "I" in developing improved user interface (UI) research and systems, offers a Declaration of Responsibility, and proposes a Social Impact Statement for major computing projects.