Co-narrating a conflict: An interactive tabletop to facilitate attitudinal shifts

  • Authors:
  • Massimo Zancanaro;Oliviero Stock;Zvi Eisikovits;Chaya Koren;Patrice L. Weiss

  • Affiliations:
  • IRST, Fondazione Bruno Kessler;IRST, Fondazione Bruno Kessler;University of Haifa;University of Haifa;University of Haifa

  • Venue:
  • ACM Transactions on Computer-Human Interaction (TOCHI)
  • Year:
  • 2012

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Abstract

A multi-user tabletop interface was designed to support reconciliation of a conflict aimed at shifting hostile attitudes and achieving a greater understanding of another viewpoint. The interface provided a setting for face-to-face shared narration and support for the management of disagreements. The interface allows for escalation and de-escalation of the conflict emerging in the shared narration and requires that participants perform joint actions when a contribution to the story is to be removed from the overall narration. A between-subjects experiment compared the tabletop interface and a desktop multimedia interface with mixed pairs (male Israeli-Jewish and Palestinian-Arab youth). The results demonstrated that the experience with the tabletop interface appears to be motivating and, most importantly, produces at least a short-term shift of attitude toward the other.