Multi-lifespan information system design in post-conflict societies: an evolving project in Rwanda

Authors:
Batya Friedman;Lisa P. Nathan;Milli Lake;Nell Carden Grey;Trond T. Nilsen;Robert F. Utter;Elizabeth J. Utter;Mark Ring;Zoe Kahn
Affiliations:
University of Washington, Seattle, WA, USA;University of British Columbia, Vancouver, BC, Canada;University of Washington, Seattle, WA, USA;University of Washington, Seattle, WA, USA;University of Washington, Seattle, WA, USA;Unaffiliated, Olympia, WA, USA;Unaffiliated, Olympia, WA, USA;University of Washington, Seattle, WA, USA;Roosevelt High School, Seattle, WA, USA
Venue:
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Year:
2010

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Abstract

In this paper we report on our early-stage research and design efforts to provide Rwandans with access to and reuse of video interviews from the International Criminal Tribunal for Rwanda. More generally, we investigate methods and designs that can be deployed successfully within a post-conflict political climate concerned about recurring violence. This work: (1) directly supports the Rwandan people in their efforts to achieve justice, healing and reconciliation; (2) provides the HCI community with methods and approaches for undertaking design in post-conflict situations; and (3) describes the first empirical exploration of multi-lifespan information system design.