Mode errors: a user-centered analysis and some preventative measures using keying-contingent sound
International Journal of Man-Machine Studies
Relations between cognitive psychology and computer system design
Interfacing thought: cognitive aspects of human-computer interaction
Cognitive resources and the learning of human-computer dialogs
Interfacing thought: cognitive aspects of human-computer interaction
Travel around a learning support environment: rambling, orienteering or touring?
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Artifact as theory-nexus: hermeneutics meets theory-based design
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Behavioral evaluation and analysis of a hypertext browser
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Infinite detail and emulation in an ontologically minimized HCI
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Training wheels in a user interface
Communications of the ACM
Exploring the analytical processes of intelligence analysts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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This paper describes the use of observation-invention pairs to illustrate important general points about the way that users interact with computers. The technique can be viewed as a form of artifact analysis.