Improving skim reading for document triage

  • Authors:
  • George Buchanan;Tom Owen

  • Affiliations:
  • Swansea University, Swansea, UK;Swansea University, Swansea, UK

  • Venue:
  • Proceedings of the second international symposium on Information interaction in context
  • Year:
  • 2008

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Abstract

When users seek for information, they repeatedly make relevance judgements on individual documents: the act of document triage. Recent research demonstrates that document triage decisions are prone to significant error rates. Document triage also affects the future course of information seeking: users form beliefs about the availability of information, determine new information goals and conclude others. Developing effective interactions to support document triage is therefore critical. This paper investigates how improve support for the quick review of a document, exploiting the principle of semantic zooming. We discover that applying semantic zooming improves the legibility of heading text during the rapid scrolling and overview reading that is associated with the earliest phases of document triage.