An Empathic Rational Dialog Agent

  • Authors:
  • Magalie Ochs;Catherine Pelachaud;David Sadek

  • Affiliations:
  • France Télécom, R&D, France;Laboratoire LINC, Université Paris 8, France;France Télécom, R&D, France

  • Venue:
  • ACII '07 Proceedings of the 2nd international conference on Affective Computing and Intelligent Interaction
  • Year:
  • 2007

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Abstract

Recent research has shown that virtual agent able to express empathic emotions enhances human-machine interaction. In this paper, we present the capabilities that virtual agent should have to be empathic toward a user. Moreover, we propose a computational representation of emotions which may be experienced by a user during a human-machine dialog. This semantically grounded formal representation enables a rational dialog agent to identify from a dialogical situation the empathic emotion and its intensity that he should express.