Critical Success Factors in Business Performance Management-Striving for Success

Authors:
Thilini R. Ariyachandra;Mark N. Frolick
Affiliations:
Xavier University, Cincinnati, Ohio, USA;Xavier University, Cincinnati, Ohio, USA
Venue:
Information Systems Management
Year:
2008

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Abstract

Today, organizations recognize the value of business performance management (BPM) as a way of attaining strategic alignments and as a means of effectively creating and implementing business strategy. Yet, many still struggle in implementing a BPM solution that is enterprise focused and that enables strategic alignment. This article presents a framework for BPM and discusses the major critical success factors that will influence the success of a BPM initiative.