Using eye-tracking to evaluate label alignment in online forms

Authors:
Subhrajit Das;Tom McEwan;Donna Douglas
Affiliations:
IIT Guwahati, India;Napier University, Edinburgh, U.K.;User Vision, Edinburgh, U.K.
Venue:
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Year:
2008

Citing 4
Cited 4

Eye Tracking Methodology: Theory and Practice

Eye Tracking Methodology: Theory and Practice
(P)REVIEW: Web form design: filling in the blanks

interactions - Changing energy use through design
Web Form Design: Filling in the Blanks

Web Form Design: Filling in the Blanks
Label placement in forms: what's best?

BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 2

Exploring the feasibility of web form adaptation to users' cultural dimension scores

User Modeling and User-Adapted Interaction
Enhancing online forms: Use format specifications for fields with format restrictions to help respondents

Interacting with Computers
Working towards usable forms on the world wide web: optimizing date entry input fields

Advances in Human-Computer Interaction
User-friendly locations of error messages in web forms: Put them on the right side of the erroneous input field

Interacting with Computers

Quantified Score

Hi-index	0.00

Visualization

Abstract

We analyze the usability of different label positions in online forms, using an eye-tracking system, with a small sample of UK university-educated users. The results unexpectedly contradict Wroblewski, and recommend right-aligned labels, at least in the context of forms with multiple columns. The work was carried out by an undergraduate intern from an Indian University, who worked with HCI academics at a Scottish University and with a Scottish Usability Consultancy, and we reflect on the benefits of such internships to commercial and academic usability, both in the UK and India.