Participatory design workshops to evaluate multimodal applications

Authors:
Sebastian Denef;Leonardo Ramirez;Tobias Dyrks;Tobias Schwartz;Ahmad-Amr Al-Akkad
Affiliations:
Fraunhofer FIT, Sankt Augustin, Germany;Fraunhofer FIT, Sankt Augustin, Germany;Fraunhofer FIT, Sankt Augustin, Germany;Fraunhofer FIT, Sankt Augustin, Germany;Fraunhofer FIT, Sankt Augustin, Germany
Venue:
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Year:
2008

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Abstract

In this paper we present our approach to the evaluation of multimodal applications by using participatory design workshops. Our goal is to obtain user feedback for our design on a fundamental, conceptual level. We propose in this paper the use of design ideas coming from the users, not only by translating them one-to-one into design but also by analyzing them in order to reflect on the design concepts behind the artifacts being constructed. By providing examples of workshops conducted, we show a methodology that helps in exploring the design space and that has the potential of producing more interesting jumps inside the design space, towards more a satisfying user experience.