Trust dynamics in global software engineering
Proceedings of the 2010 ACM-IEEE International Symposium on Empirical Software Engineering and Measurement
Developing trust in virtual software development teams
Journal of Theoretical and Applied Electronic Commerce Research
Software quality management improvement through mentoring: an exploratory study from GSD projects
OTM'11 Proceedings of the 2011th Confederated international conference on On the move to meaningful internet systems
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Distributed software development has become the norm for the software industry today. As a result many organizations are leveraging the expertise of their existing staff by establishing virtual teams. Here we outline the results from three independent case studies undertaken over a period of 8 years. The first study considered the operation of virtual teams whose members were situated in two locations in the same country. The second investigated why U.S. and Irish team members who worked very successfully while collocated, experienced serious problems when operating in virtual teams. The third focused on virtual testing teams with members based in Ireland and Malaysia. The Irish staffs had extensive experience of having projects offshored to them and were now responsible for offshoring part of their work. The results from each case study highlighted the importance and impact fear played and the consequences this had for the success of the respective strategies. Copyright © 2008 John Wiley & Sons, Ltd.