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IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
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ESEM '09 Proceedings of the 2009 3rd International Symposium on Empirical Software Engineering and Measurement
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This article traces the increasing sophistication and use of software measurement over the past 25 years. It highlights four obstacles to more effective use of measurement: dealing with uncertainty, anticipating change, measuring "soft" characteristics, and developing heuristics.