Credibility On-Line: Quality Metrics for Evaluation

Authors:
Francisco V. Cipolla Ficarra;Ernesto Vivas;Joaquim Romo
Affiliations:
HCI Lab. --- F&F Multimedia Communic@tions Corp., ALAIPO: Asociacióóón Latina de Interacción Persona-Ordenador, and HCI Lab. --- F&F Multimedia Communic@tions Corp., AINCI: Aso ...;HCI Lab. --- F&F Multimedia Communic@tions Corp., AINCI: Asociacióóón Internacional de la Comunicación Interactiva, Bergamo, Italy 24121;HCI Lab. --- F&F Multimedia Communic@tions Corp., AINCI: Asociacióóón Internacional de la Comunicación Interactiva, Bergamo, Italy 24121
Venue:
OCSC '09 Proceedings of the 3d International Conference on Online Communities and Social Computing: Held as Part of HCI International 2009
Year:
2009

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Abstract

We present the results of the assessment of credibility of Information Technology and Communications professionals through the application of a set of heuristic techniques which make it possible to analyze different on-line websites where their curricular data reside. The aim of the current research work is to determine the quality of the public and private institutions through the veracity of the on-line content. We also present a set of binary metrics of quality, credibility and veracity of on-line information, called DECROL (Destroy CRedibility On-Line). These metrics are the result of the comparison of professionals or pseudo professionals in 50 public and private institutions in Spain and Italy.