Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Every manager's guide to business processes: a glossary of key terms and concepts for today's business leader
Rosenbluth international: strategic transformation of a successful enterprise
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Balance in business reengineering: an empirical study of fit and performance
Journal of Management Information Systems - Special section: The impacts of business process change on organizational performance
Special section: toward a theory of business process change management
Journal of Management Information Systems - Special section: Toward a theory of business process change management
The application of SNA in IT-based BRP
IITA'09 Proceedings of the 3rd international conference on Intelligent information technology application
ProcessCodi: a case study on social BPM through integration of SNS, mind map, and BPMS
FGIT'11 Proceedings of the Third international conference on Future Generation Information Technology
Workflow knowledge sharing through social networks
PKAW'12 Proceedings of the 12th Pacific Rim conference on Knowledge Management and Acquisition for Intelligent Systems
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This study demonstrates how social network analysis (SNA) theory supports the task of designing IT-enabled business processes by providing social network measures for evaluating alternative process designs. These measures offer better information for process designers who are faced with making IT investment tradeoffs, especially as the process design task is being undertaken. A seven step methodology is proposed, demonstrated with the help of two case studies showcasing the robustness and flexibility of SNA measures.