Peopleware: productive projects and teams
Peopleware: productive projects and teams
Managing I/S design teams: a control theories perspective
Management Science
Post-Capitalist Society
Tacit Knowledge in Organizations
Tacit Knowledge in Organizations
Facilitating tacit knowledge exchange
Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
Coordinating Expertise in Software Development Teams
Management Science
Maximizing the value of the software development process by game theoretic analysis
Proceedings of the 11th International Conference on Product Focused Software
Competence gaps in software personnel: A multi-organizational study
Computers in Human Behavior
Group and link analysis of multi-relational scientific social networks
Journal of Systems and Software
AiOLoS: A model for assessing organizational learning in software development organizations
Information and Software Technology
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In this paper we operationally define and measure tacit knowledge at the team-level in the software development domain. Through a series of three empirical studies we developed and validated the team tacit knowledge measure (TTKM) for software developers. In the first study, initial scale items were developed using the repertory grid technique and content analysis. In Study 2, supplied repertory grids were administered to novices and experts to establish differential items, and Study 3 validated the TTKM on a sample of 48 industrial software development teams. In developing the TTKM we explored the relationships between tacit knowledge, explicit job knowledge and social interaction and their effect on team performance as measured by efficiency and effectiveness. In addition we assess the implications for managing software development teams and increasing team performance through social interaction.