Applying fuzzy hierarchy multiple attributes to construct an expert decision making process

Authors:
Che-Wei Chang;Cheng-Ru Wu;Hung-Lung Lin
Affiliations:
Department of Information Management, Yuanpei University, 306 Yuanpei Street, Hsin Chu 30015, Taiwan, ROC;Graduate Institute of Business Management, Yuanpei University, 306 Yuanpei Street, Hsin Chu 30015, Taiwan, ROC;Department of Business Administration, National Central University, 300, Jhungda Road, Jhongli City, Taoyuan County 320, Taiwan, ROC
Venue:
Expert Systems with Applications: An International Journal
Year:
2009

Citing 12
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Abstract

The main objective of this paper is to propose an approach within the AHP framework for tackling the uncertainty and imprecision of service evaluations during pre-negotiation stages, where the expert's comparison judgments are represented as fuzzy triangular numbers. A fuzzy prioritization method, which derives crisp priorities from consistent and inconsistent fuzzy comparison matrices, is described. The fuzzy analytic hierarchy process (FAHP)-based decision-making method can provide decision makers or buyer a valuable reference for evaluating software quality. A case study demonstrates the effectiveness of the proposed scheme. Importantly, the proposed scheme can assist decision makers in assessing the feasibility of digital video recorder system to management public space, making it highly applicable for academic and commercial purposes.