Discrete event simulation for quick service restaurant traffic analysis
WSC '94 Proceedings of the 26th conference on Winter simulation
Simulation and animation of the operation of a fast food restaurant
WSC '96 Proceedings of the 28th conference on Winter simulation
Computer simulation: an important tool in the fast-food industry
WSC '91 Proceedings of the 23rd conference on Winter simulation
Quick response replenishment: a case study
Proceedings of the 31st conference on Winter simulation: Simulation---a bridge to the future - Volume 2
Proceedings of the 32nd conference on Winter simulation
Managing Change with Business Process Simulation
Managing Change with Business Process Simulation
Simulation with Arena
Proceedings of the 34th conference on Winter simulation: exploring new frontiers
Maufacturing supply chain applications 1: supply chain multi-objective simulation optimization
Proceedings of the 34th conference on Winter simulation: exploring new frontiers
Proceedings of the 34th conference on Winter simulation: exploring new frontiers
Proceedings of the 35th conference on Winter simulation: driving innovation
Proceedings of the 35th conference on Winter simulation: driving innovation
Functional analysis for operating emergency department of a general hospital
WSC '04 Proceedings of the 36th conference on Winter simulation
Combining hands-on, spreadsheet and discrete event simulation to teach supply chain management
WSC '05 Proceedings of the 37th conference on Winter simulation
Reducing service time at a busy fast food restaurant on campus
WSC '05 Proceedings of the 37th conference on Winter simulation
Simulation results for supply chain configurations based on information sharing
Proceedings of the 38th conference on Winter simulation
Optimization and analysis of staffing problems at a retail store
Proceedings of the Winter Simulation Conference
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In this study a procedure of simulation modeling for instore merchandizing was used in order to examine customer flows in retail stores. One of the main objectives of this paper is to propose an approach of building a simulation model by making use of the POS data. The methods for identifying the arrival time and routing inside store are described, using daily POS data. This study primarily analyzed customer congestion and the utilization of the cash registers. Recently, IC tags are recognized in the fields of manufacturing and distribution systems as a powerful tool to reduce sales transaction time, with the assistance of the POS system. The proposed procedure was applied to the actual case. The results show that the customer flow can be examined easily, while the proposed procedure is useful for store management including cashiers scheduling and in-store merchandising.