Out from behind the curtain: learning from a human auditory display

  • Authors:
  • Peter Parente;Gary Bishop

  • Affiliations:
  • IBM, RTP, NC, USA;University of North Carolina, Chapel Hill, NC, USA

  • Venue:
  • CHI '09 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2009

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Abstract

In this paper we describe an approach to gathering design requirements for a software auditory display by analyzing user interactions with an ideal partner: a talking human controlling a computer. We explain the potential benefits of studying such unconstrained user interaction before detailing the design and execution of our qualitative evaluation. We report the results of our thematic coding analysis and give examples of each of the seven major user techniques, difficulties, and preferences identified. To conclude the paper, we summarize the application of our results to the design of a software auditory display for common office computing tasks.