On the criteria to be used in decomposing systems into modules
Communications of the ACM
Getting to know you: open source development meets usability
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Contextual Design: Defining Customer-Centered Systems
Contextual Design: Defining Customer-Centered Systems
Professional usability in open source projects: GNOME, OpenOffice.org, NetBeans
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Exploring Usability Discussions in Open Source Development
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 07
Usability and open-source software development
CHINZ '01 Proceedings of the Symposium on Computer Human Interaction
The future of FLOSS in CHI research and practice
CHI '10 Extended Abstracts on Human Factors in Computing Systems
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This paper presents a case study of the NASA Ames Research Center HCI Group's design and development of a problem reporting system for NASA's next generation vehicle (to replace the shuttle) based on the adaptation of an open source software application. We focus on the criteria used for selecting a specific system (Bugzilla) and discuss the outcomes of our project including eventual extensibility and maintainability. Finally, we address whether our experience may generalize considering where Bugzilla lies in the larger quantitative picture of current open source software projects.