Exploring Usability Discussions in Open Source Development

  • Authors:
  • Michael B. Twidale;David M. Nichols

  • Affiliations:
  • University of Illinois at Urbana-Champaign, IL;University of Waikato, Hamilton, New Zealand

  • Venue:
  • HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 07
  • Year:
  • 2005

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Abstract

The public nature of discussion in open source projects provides a valuable resource for understanding the mechanisms of open source software development. In this paper we explore how open source projects address issues of usability. We examine bug reports of several projects to characterise how developers address and resolve issues concerning user interfaces and interaction design. We discuss how bug reporting and discussion systems can be improved to better support bug reporters and open source developers.