Design problem solving: knowledge structures and control strategies
Design problem solving: knowledge structures and control strategies
Survey on user interface programming
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Retrospective on a year of participatory design using the PICTIVE technique
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Conversation map: a content-based Usenet newsgroup browser
Proceedings of the 5th international conference on Intelligent user interfaces
Transcending the individual human mind—creating shared understanding through collaborative design
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Getting to know you: open source development meets usability
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Professional usability in open source projects: GNOME, OpenOffice.org, NetBeans
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Exploring Usability Discussions in Open Source Development
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 07
Community experience at OpenOffice.org
interactions - Free at last
Proceedings of the 3rd international conference on Digital Interactive Media in Entertainment and Arts
Small group design meetings: an analysis of collaboration
Human-Computer Interaction
Designers wanted: participation and the user experience in open source software development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Online visualization of agreement and discussion during computer-supported collaborative learning
CSCL'07 Proceedings of the 8th iternational conference on Computer supported collaborative learning
Perceptions and practices of usability in the free/open source software (FoSS) community
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Opinion space: a scalable tool for browsing online comments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Open source interface politics: identity, acceptance, trust, and lobbying
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Consensus building in open source user interface design discussions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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With the rapid growth of open source and other geographically distributed software projects, more interface design discussions are occurring online. Participation in such discussions typically occurs via issue management systems or similar interactive discussion forums. While such systems have a low learning curve, they do not support key elements of design discussion such as comparing alternatives, maintaining awareness of the arguments for and against the alternatives, or building consensus. To better understand these and other challenges, we conducted a study of online interface design discussion. The study consisted of analyzing a large corpus of online discussion content and conducting interviews with designer and developer participants. We discuss the findings of our study and use them to motivate the implementation of an interactive visualization tool - IdeaTracker. The tool offers explicit support for tracking and comparing ideas and gaining an abstract summary of the overall discussion as well as specific alternatives. It also provides a voting system to support consensus building. The tool extracts and visualizes useful information from the discussions that would otherwise be hidden but without interfering with the current method of participation. Our tool is compatible with the issue management system of one open source project but can be extended for others. Initial user feedback is positive and confirms the need for an alternative visual representation of interface design discussions online.