Users' ongoing work on managing computational artifacts

  • Authors:
  • Jina Huh

  • Affiliations:
  • University of Michigan, Ann Arbor, MI, USA

  • Venue:
  • CHI '09 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2009

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Abstract

In a computing environment where computational artifacts come and go at rapid pace, products become easily outdated, resulting in lack of support. Consequently, users are constantly challenged to think about the trade-offs between maintaining and appropriating the current product and adopting an alternative product. This challenges us to think beyond designing individual products to be useful, usable, aesthetic, or learnable and consider what is necessary for sustainable and long-term use. In order to further understand users and find potential solutions to the design challenge, I explore how users perceive their everyday computational resources becoming outdated and in reaction how they deal with the problem during maintenance, appropriation, and adoption of computational resources on an ongoing fashion.