User experience evaluation in the wild

  • Authors:
  • Francis Jambon;Brigitte Meillon

  • Affiliations:
  • Grenoble Universities, Grenoble, France;Grenoble Universities, Grenoble, France

  • Venue:
  • CHI '09 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2009

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Abstract

This article details experience feedback resulting from a user experience study in the wild (i.e. in-situ). The system under test was a mobile device for skiers, which aimed at improving their users' experience. The skiers were equipped with a mini-camera, an accelerometer and a geo-localization system. Thanks to a smartphone, they could replay, on trails, theirs best performances (video, maximum speed, ...). The article focuses both on the methodological and the technological issues encountered during these experimentations, and proposes recommendations.