Being in the thick of in-the-wild studies: the challenges and insights of researcher participation

Authors:
Rose Johnson;Yvonne Rogers;Janet van der Linden;Nadia Bianchi-Berthouze
Affiliations:
University College London & The Open University, London, United Kingdom;University College London, London, United Kingdom;The Open University, Milton Keynes, United Kingdom;University College London, London, United Kingdom
Venue:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
2012

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Abstract

We describe the insights and challenges offered by researcher participation in in-the-wild studies through the comparison of two prototype evaluations with varying levels of researcher participation. By reflecting on these studies we expose different facets of the researcher's role when interacting with participants in in-the-wild studies. We also demonstrate the value of researcher participation in contributing to the way a researcher understands participant responses: aiding rapport, promoting empathy and stimulating the researcher to reflect on their own assumptions.