Information Technology and Firm Boundaries: Impact on Firm Risk and Return Performance
Information Systems Research
Path analysis of IT application maturity
International Journal of Networking and Virtual Organisations
The Effects of Investments in Information Technology on Firm Performance: An Investor Perspective
Journal of Information Technology Research
The role of R&D and corporate governance in Korea: IT firms versus non-IT firms
Information Technology and Management
International Journal of IT/Business Alignment and Governance
How do competitive environments moderate CRM value?
Decision Support Systems
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As companies continue to make large investments in information technology (IT), questions about how and in what contexts such investments pay off have gained importance. We develop a theoretical framework to explain how IT investments could pay off in the economically significant context of corporate diversification, and empirically find that the performance pay off to IT investments is greater for firms with greater levels of diversification. We also find that the performance payoff to IT investments is greater in related diversification than in unrelated diversification.