In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Determinants of financial performance: a meta-analysis
Management Science
The impact of information systems on organizations and markets
Communications of the ACM
Sustaining IT advantage: the role of structural differences
MIS Quarterly - Special issue on the strategic use of information systems
Business risk and return: a test of simultaneous relationships
Management Science
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Does information technology lead to smaller firms?
Management Science
Electronic markets and electronic hierarchies
Communications of the ACM
Technology investment and business performance
Communications of the ACM
The substitution of information technology for other factors of production: a Firm Level Analysis
Management Science - Special issue: Frontier research on information systems and economics
Reducing buyer search costs: implications for electronic marketplaces
Management Science - Special issue: Frontier research on information systems and economics
Information Technology Effects on Firm Performance As Measured by Tobin's Q
Management Science
Information technology and economic performance: A critical review of the empirical evidence
ACM Computing Surveys (CSUR)
Firm Characteristics and Investments in Information Technology: Scale Andscope Effects
Information Systems Research
Information Technology and Firm Boundaries: Evidence From Panel Data
Information Systems Research
Executive Compensation in the Information Technology Industry
Management Science
Supply Chain Inventory Management and the Value of Shared Information
Management Science
Prioritizing a Portfolio of Information Technology Investment Projects
Journal of Management Information Systems
Journal of Management Information Systems
Managing Information Technology Investment Risk: A Real Options Perspective
Journal of Management Information Systems
Information Technology and Management
Information Systems Research
Risk and return of IT investment: evidence from SCM and CRM announcements
International Journal of Networking and Virtual Organisations
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In this paper, we empirically investigate the impact of information technology (IT) investment on firm return and risk financial performance, emphasizing the moderating role of the firm boundary strategies of diversification and vertical integration. Our results indicate a sharp contrast between the direct and interactive effects of IT on both the return (profitability) and risk (variability of returns) dimensions. Although the direct effect of IT capital is to increase firm risk for a given level of return, we find that suitable boundary strategies can moderate the impact of IT on firm performance in a way that increases return and decreases risk, at the margin. This interaction effect is strongest in service firms, in firms with high levels of IT investment intensity, and in more recent time periods. Our results are robust to alternative proxies for firm risk, including an ex ante risk measure (variability of analysts' earnings estimates), and alternative risk-return specifications. Put together, our results provide new insights into how IT and firm boundary strategies interact to affect the risk and return performance of firms.