Cross-organizational ERP management: how to create a successful business case?

Authors:
Silja Eckartz;Maya Daneva;Roel Wieringa;Jos van Hillegersberg
Affiliations:
University Twente, the Netherlands;University Twente, the Netherlands;University Twente, the Netherlands;University Twente, the Netherlands
Venue:
Proceedings of the 2009 ACM symposium on Applied Computing
Year:
2009

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Abstract

This paper deals with the development and use of business cases in support of cross-organizational enterprise resource planning (ERP)-enabled e-business integration initiatives. In order to ensure that such a project starts successfully, we will focus on pre-implementation activities. We propose a set of business case guidelines that emphasize the importance of benefits management during ERP implementations.