Groupware walkthrough: adding context to groupware usability evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communications of the ACM
Focusing on the essential: considering attention in display design
Communications of the ACM
GAZE-2: conveying eye contact in group video conferencing using eye-controlled camera direction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Quality as a Function of Quantity in Electronic Brainstorming
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
Examining task engagement in sensor-based statistical models of human interruptibility
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
eyeView: focus+context views for large group video conferences
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Human-Computer Interaction
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In this paper we argue for buffering group awareness information to mitigate information overload and help users keep up with the group. We propose an attentive groupware device, called the opportunity seeker, that leverages the natural alternation between a user doing individual work and attending to the group to automatically manage the timing and quantity of information to be delivered based upon each user's state of attention. We explain how this device can be applied to synchronous electronic brainstorming and present results from a laboratory experiment, which indicate that groups produced 9.6% more ideas when compared to the immediate broadcast of ideas. In addition, a user-level post-hoc analysis suggests that information overload was attenuated with the opportunity seeker as users had 7.5 seconds of extra uninterrupted time to think about and type an idea, which they began to write 6.4 seconds sooner, and completed in 4.2 seconds less time.