Communications of the ACM - Special issue on computer graphics: state of the arts
Investigating information systems with action research
Communications of the AIS
Collaboration Engineering: Designing Repeatable Processes for High-Value Collaborative Tasks
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1 - Volume 01
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
ThinkLets: a collaboration engineering pattern language
International Journal of Computer Applications in Technology
The collaboration engineering approach for designing collaboration processes
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
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Organizational policy making processes are complex processes in which many people are involved. Very often the results of these processes are not what the different stakeholders intended. Since policies play a major role in key decision making concerning the future of organizations, our research aims at improving the policies on the basis of collaboration. In order to achieve this goal, we apply the practice of collaboration engineering to the field of organizational policy making. We use the thinklet as a basic building block for facilitating intervention to create a repeatable pattern of collaboration among people working together towards achieving a goal. Our case studies show that policy making processes do need collaboration support indeed and that the resulting policies can be expected to improve.