Entrainment in Human-Agent Text Communication

  • Authors:
  • Ikuko Kanashiro;Kazuki Kobayashi;Yasuhiko Kitamura

  • Affiliations:
  • Graduate School of Science and Technology, Kwansei Gakuin University, Hyogo, Japan 669-1337;Graduate School of Science and Technology, Kwansei Gakuin University, Hyogo, Japan 669-1337;School of Science and Technology, Kwansei Gakuin University, Hyogo, Japan 669-1337

  • Venue:
  • Agent Computing and Multi-Agent Systems
  • Year:
  • 2009

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Abstract

Non-verbal information such as utterance speed and switching pause create an impression of the speaker. If intelligent agents could handle such non-verbal information properly, the quality of interactions between agents and human users would improve. Entrainment is a phenomenon in which brainwave synchronization is established by means of periodic stimulus. It is reported that non-verbal information expressed by an individual entrains that expressed by another in voice communication. We have interest in how an agent can affect people though entraining the non-verbal information in text communication. Text is much easier for agents to handle than voice. Through experiments, we show that the utterance speed of an agent can entrain the duration of switching pauses used by human subjects.