Open Source Enterprise Systems: Towards a Viable Alternative
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 08
On-demand business collaboration enablement with web services
Decision Support Systems - Special issue: Web services and process management
Wikinomics: How Mass Collaboration Changes Everything
Wikinomics: How Mass Collaboration Changes Everything
Service-oriented architecture and Web services penetration in next-generation networks
Bell Labs Technical Journal - Bell Labs International
CIOs' perspectives of critical success factors in ERP upgrade projects
Enterprise Information Systems
Supporting process design for e-business via an integrated process repository
Information Technology and Management
Distributed data mining for e-business
Information Technology and Management
Assessing and enhancing e-business processes
Electronic Commerce Research and Applications
Enterprise Systems: Curriculum design and assessment
Education and Information Technologies
A methodology for web services-based SOA realisation
International Journal of Business Information Systems
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Enterprise systems have become pervasive, especially at the high end of the market where SAP and Oracle service large organisations. There is a great deal of value in enterprise systems offered to all organisations, but many small and medium businesses (SMBs) cannot afford the excessive software costs of established ERP systems. There have been a number of alternative forms of enterprise systems developed, to include open-source software. Service-oriented architecture (SOA) allows vendors to efficiently adopt new processes within their products. Organisations (and open-source ERP systems) can use SOA in customising or improving their systems. Web 2.0 helps collaborative development of knowledge which can be invaluable in identifying better business processes. The Web 2.0 era makes innovative access to enterprise systems possible for many SMBs. This paper reviews the role of SOA and Web 2.0 in making ERP systems more open, and classifies open enterprise systems on the dimension of process. We propose that organisations should conduct knowledge development for business processes through Web 2.0 prior to implementing external to enterprise systems. Once better processes are developed, they can be implemented to improve enterprise systems.