Putting the enterprise into the enterprise system
Harvard Business Review
Enterprise resource planning: introduction
Communications of the ACM
Laurier enterprise system upgrade
ICIS '99 Proceedings of the 20th international conference on Information Systems
Characterisitics of ERP software maintenance: a multiple case study
Journal of Software Maintenance: Research and Practice - Large packaged application software maintenance
The critical success factors for ERP implementation: an organizational fit perspective
Information and Management
Managerial Issues of Enterprise Resource Planning Systems
Managerial Issues of Enterprise Resource Planning Systems
Identifying critical issues in enterprise resource planning (ERP) implementation
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
Open process and open-source enterprise systems
Enterprise Information Systems
Critical success factors in enterprise resource planning systems: Review of the last decade
ACM Computing Surveys (CSUR)
International Journal of Enterprise Information Systems
Dynamic risks modelling in ERP maintenance projects with FCM
Information Sciences: an International Journal
Modeling maintenance projects risk effects on ERP performance
Computer Standards & Interfaces
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Enterprise resource planning systems have required significant upgrades in the 21st century as many of the systems obtained prior to 2000 have become outdated due to vendor changes. SAP and Oracle have emerged as dominant vendors, and SAP has announced discontinuance of support in the future for its primary R/3 system. This study reports interviews with the chief information officers (CIOs) of 15 institutions that have undergone (or are undergoing) enterprise system upgrades, with focus on discussion of major critical success factors for ERP upgrade projects.