Analysis of participation in an online photo-sharing community: A multidimensional perspective
Journal of the American Society for Information Science and Technology
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Examining knowledge contribution from the perspective of an online identity in blogging communities
Computers in Human Behavior
Telecommunications Policy
Proceedings of the 12th ACM/IEEE-CS joint conference on Digital Libraries
International Journal of Mobile Communications
Learning and best practices for learning in open-source software communities
Computers & Education
A Comparative Study of the Effects of Low and High Uncertainty Avoidance on Continuance Behavior
Journal of Global Information Management
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Given the prevalence of community-driven knowledge sites (CKSs), such as Naver Knowledge In and Yahoo! Answers, it has become important to understand the key drivers of user decision-making processes. In the online environment, building and maintaining user trust belief is a significant challenge to the continuing growth and long-term viability of information systems (IS), due to the open nature of the Internet. This study develops a theoretical framework to examine the role of trust belief in the CKS post-adoption phenomenon. This study also presents an investigation of the key antecedents of trust belief to understand the mechanism of building user trust belief in a CKS. Based on the multidimensional trust formation model, this study posits user satisfaction, perceived reputation, disposition to trust, and information quality as the trust belief antecedents. Data collected from 258 users who have direct experiences with Naver Knowledge In was used to test the research model using structural equation modeling. This study preliminarily confirms the salience of user trust belief in the CKS post-adoption phenomenon. The findings also indicate that the cognitive-based, affective-based, and personality-oriented trust antecedents play a significant role in enhancing trust belief in a CKS. Theoretical and practical implications of the findings are described. © 2009 Wiley Periodicals, Inc.