Things that make us smart: defending human attributes in the age of the machine
Things that make us smart: defending human attributes in the age of the machine
Vividness and source of evaluation as determinants of social responses toward mediated representations of agency
The media equation: how people treat computers, television, and new media like real people and places
Silicon sycophants: the effects of computers that flatter
International Journal of Human-Computer Studies
The impact of animated interface agents: a review of empirical research
International Journal of Human-Computer Studies
Experience as a moderator of the media equation: the impact of flattery and praise
International Journal of Human-Computer Studies
Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship
Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship
Effects of self-conscious emotions on affective and behavioral responses in HCI and CMC
Proceedings of the 29th ACM international conference on Design of communication
Exploring perceived persuasiveness of a behavior change support system: a structural model
PERSUASIVE'12 Proceedings of the 7th international conference on Persuasive Technology: design for health and safety
Computers in Human Behavior
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This experiment extended the computers are social actors (CASA) paradigm by investigating how rational thinking style moderates flattery effects in human-computer interaction. Participants played a trivia game with a computer, which they knew generated random answers that were accompanied by either strictly factual or flattering feedback on their performance. Although both high and low rationals attributed greater social attractiveness to the flattering computer than the one providing generic feedback, only low rationals exhibited different levels of conformity to flattering than generic-comment computers, favoring the latter. Results on recall memory and perceived validity of the computer feedback suggest that flattery elicited greater attention and heightened suspicion among those less prone to engage in analytical thinking, temporarily fostering mindfulness.