Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
interactions
User Centered System Design; New Perspectives on Human-Computer Interaction
User Centered System Design; New Perspectives on Human-Computer Interaction
Participatory Design: Issues and Concerns
Computer Supported Cooperative Work
Requirements Engineering in the Health Care Domain
RE '02 Proceedings of the 10th Anniversary IEEE Joint International Conference on Requirements Engineering
Elicitation Technique Selection: How Do Experts Do It?
RE '03 Proceedings of the 11th IEEE International Conference on Requirements Engineering
Requirements engineering in health care: the example of chemotherapy planning in paediatric oncology
Requirements Engineering
RE '06 Proceedings of the 14th IEEE International Requirements Engineering Conference
REFSQ'07 Proceedings of the 13th international working conference on Requirements engineering: foundation for software quality
Software engineering for simulation systems in medical training: some initial experiences
Proceedings of the 2010 ICSE Workshop on Software Engineering in Health Care
Evolving requirements in patient-centered software
Proceedings of the 3rd Workshop on Software Engineering in Health Care
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Designing healthcare information systems is a challenge to software engineering theory and practice. Many requirements engineering (RE) methods demand user-participation, clear functional objectives and a well defined context of use. These demands are hard to meet in the healthcare domain, which is characterized by high diversity, complexity and little time and money to spend. There are many examples of healthcare software systems that have failed due to lacking investment in the early phases of design and requirements analysis. We have developed methods for gathering detailed observational data about care and communication practice. In this article, we explain how this data can be used for iterative, demand-driven, requirements elicitation and to answer design questions. The examples are taken from structured observation of actors, situations, information usage and activities at two Norwegian hospitals. We regard this approach as a useful supplement to other RE methods, in particular for agile development methods.