Multi-tiered Peer Learning Support

  • Authors:
  • C. -K. Looi;E. Ong;L. -H. Wong

  • Affiliations:
  • Institute of Systems Science, National University of Singapore, 25 Heng Mui Keng Tce, Singapore 119615. email: ernie@iss.nus.edu.sg;National Institute of Education, Nanyang Technological University, 1 Nanyang Walk, Singapore 637616;Institute of Systems Science, National University of Singapore, 25 Heng Mui Keng Tce, Singapore 119615. email: ernie@iss.nus.edu.sg

  • Venue:
  • Proceedings of the 2005 conference on Towards Sustainable and Scalable Educational Innovations Informed by the Learning Sciences: Sharing Good Practices of Research, Experimentation and Innovation
  • Year:
  • 2005

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Abstract

We propose a Multi-tier Learning Support Scheme (MTLS) which enables effective and scalable peer support in a collaborative online learning environment to address its inherent problem of being unstructured and undirected. The structure consists of four tiers in descendent order, namely, e-Guru, e-Experts, e-Helpers and e-Learners. At the bottom tier, peer learners help each other with their problems. When issues and problems arise at a lower level that cannot be satisfactorily resolved at that level, the next level is invoked. This project looks into the “when” and “how” of “invoking the next level” as well as pedagogical frameworks for fostering peer learning.