A Technique for the Prediction of Deadline-Violations in Inter-Organizational Business Processes

  • Authors:
  • Johann Eder;Horst Pichler;Stefan Vielgut

  • Affiliations:
  • University of Vienna, Department of Knowledge and Business Engineering, Austria;University of Klagenfurt, Department of Informatics-Systems, Austria;University of Klagenfurt, Department of Informatics-Systems, Austria

  • Venue:
  • Proceedings of the 2007 conference on Databases and Information Systems IV: Selected Papers from the Seventh International Baltic Conference DB&IS'2006
  • Year:
  • 2007

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Abstract

Workflow time management provides predictive features to forecast eventually upcoming deadline violations and proactive strategies to speed up late processes. Existing time management approaches assume that communication with external processes or services is conducted synchronously. This is not the case with inter-organizational processes which very frequently communicate in an asynchronous manner. Therefore weexamine diverse asynchronous communication patterns, show how to map them on an interval-based time model, and describe their application to inter-organizational workflow environments.