Different perspectives on information systems: problems and solutions
ACM Computing Surveys (CSUR)
Information systems failures—a survey and classification of the empirical literature
Oxford Surveys in Information Technology
Sustaining IT advantage: the role of structural differences
MIS Quarterly - Special issue on the strategic use of information systems
De-escalating information technology projects: lessons from the Denver International Airport
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
ICIS '00 Proceedings of the twenty first international conference on Information systems
European Journal of Information Systems
Evolve! Succeeding in the Digital Culture of Tomorrow
Evolve! Succeeding in the Digital Culture of Tomorrow
The Mythical Man-Month: Essays on Softw
The Mythical Man-Month: Essays on Softw
European Journal of Information Systems
Beyond the Dot.Coms: The Economic Promise of the Internet
Beyond the Dot.Coms: The Economic Promise of the Internet
Information Systems Research
Deliberate Learning and the Evolution of Dynamic Capabilities
Organization Science
The turnaround of the London ambulance service computer-aided despatch system (LASCAD)
European Journal of Information Systems
Journal of Management Information Systems
ERP systems as an enabler of sustained business process innovation: A knowledge-based view
The Journal of Strategic Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Managing Information Technology Investment Risk: A Real Options Perspective
Journal of Management Information Systems
The Journal of Strategic Information Systems
Evaluating ERP Projects with Global Efficiency Factors
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
International Journal of Business Information Systems
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IT failures abound but little is known about the financial impact that these failures have on a firm's market value. Using the resource-based view of the firm and event study methodology, this study analyzes how firms are penalized by the market when they experience unforeseen operating or implementation-related IT failures. Our sample consists of 213 newspaper reports of IT failures by publicly traded firms, which occurred during a 10-year period. The findings show that IT failures result in a 2% average cumulative abnormal drop in stock prices over a 2-day event window. The results also reveal that the market responds more negatively to implementation failures affecting new systems than to operating failures involving current systems. Further, the study demonstrates that more severe IT failures result in a greater decline in firm value and that firms with a history of IT failures suffer a greater negative impact. The implications of these findings for research and practice are discussed.