On risk, convenience, and Internet shopping behavior
Communications of the ACM
Information Privacy: Corporate Management and National Regulation
Organization Science
An Empirical Examination of the Concern for Information Privacy Instrument
Information Systems Research
'I didn't buy it for myself' privacy and ecommerce personalization
Proceedings of the 2003 ACM workshop on Privacy in the electronic society
Personalization versus Privacy: An Empirical Examination of the Online Consumer's Dilemma
Information Technology and Management
Online information disclosure: Motivators and measurements
ACM Transactions on Internet Technology (TOIT)
Introducing Communication Theory: Analysis and Application
Introducing Communication Theory: Analysis and Application
Building online trust through privacy practices
International Journal of Information Security
International Journal of Business Information Systems
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This paper explores the effect of cultural values and information privacy concerns on the online disclosure behaviours of global customers engaged in e-commerce activities. Hence, the general research question is as follows: In what ways do cultural values and privacy induce or deter online disclosure behaviours? To understand online disclosure behaviours from the cultural and privacy perspectives, the paper draws on two theoretical frameworks. Hall's (1976) high-context/low-context cultural theory illuminates how cultural values induce or discourage disclosure behaviours and Petronio's (2002) Communication Privacy Management (CPM) theory is useful in explaining the psychological boundaries between disclosure and privacy. Integrating these two theories offers a culturally-attuned privacy theory to understand online disclosure behaviours. Finally, the paper provides perspectives on the implications for e-commerce in its efforts to attract global customers.