A Descriptive Framework of Workspace Awareness for Real-Time Groupware
Computer Supported Cooperative Work
Notification and awareness: synchronizing task-oriented collaborative activity
International Journal of Human-Computer Studies - Notification user interfaces
Collaborative filtering: supporting social navigation in large, crowded infospaces
Designing information spaces
Knowledge mirroring: fostering computer-mediated collaboration and learning
CSCL'07 Proceedings of the 8th iternational conference on Computer supported collaborative learning
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An experimental study investigated the influence of an augmented group awareness tool on controversial online discussions and decisions made by 4-person learner groups. The study employed an informed minority paradigm where one group member holds a correct viewpoint, but is faced with a 3-person majority holding an incorrect viewpoint. Within this paradigm, groups using an augmented group awareness tool based on learner ratings of agreement and novelty of contributions were compared to groups using a standard online discussion tool. It was shown that majority influence occurred in unsupported groups, whereas augmented group awareness tools strengthened minority influence, as indicated by group decisions and individual correctness of decisions.