Communications of the ACM - Special issue Participatory Design
Design for Community: The Art of Connecting Real People in Virtual Places
Design for Community: The Art of Connecting Real People in Virtual Places
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Community Building on the Web: Secret Strategies for Successful Online Communities
Community Building on the Web: Secret Strategies for Successful Online Communities
A collaborative methodology for the rapid development and delivery of online courses
Proceedings of the 20th annual international conference on Computer documentation
Conflict in collaborative software development
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
Slash(dot) and burn: distributed moderation in a large online conversation space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collaborative learning via 3-D game development
ACM SIGGRAPH 2006 Educators program
On-line collaborative software development via wiki
Proceedings of the 2007 international symposium on Wikis
User Participation in Social Media: Digg Study
WI-IATW '07 Proceedings of the 2007 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Workshops
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Online social spaces have emerged at the confluence of three notable trends: an increasing amount of interaction occurring over digital channels, an awareness of the range of technical and social affordances such spaces provide, and a growing participatory culture that fosters member involvement in the creation and maintenance of digital locales. At the same time, these trends offer both great promise and significant challenges to the creation and maintenance of online social spaces. This paper unpacks the observations from the creation of one such online social space developed with involvement from the moderators tasked with facilitating its operation. Observations run the gamut from the technical (modifying system features to meet described work practices) to the social (fostering a joint ownership in the success of the social space) and set the stage for a broad research agenda for discovering best practice in constructing social spaces online.