Conflict in collaborative software development

Authors:
Madeline Ann Domino;Rosann Webb Collins;Alan R. Hevner;Cynthia F. Cohen
Affiliations:
University of South Florida, Tampa, FL;University of South Florida, Tampa, FL;University of South Florida, Tampa, FL;University of South Florida, Tampa, FL
Venue:
SIGMIS CPR '03 Proceedings of the 2003 SIGMIS conference on Computer personnel research: Freedom in Philadelphia--leveraging differences and diversity in the IT workforce
Year:
2003

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Abstract

Pair Programming is an innovative collaborative software development methodology. Anecdotal and empirical evidence suggests that this agile development method produces better quality software in reduced time with higher levels of developer satisfaction. To date, little explanation has been offered as to why these improved performance outcomes occur. In this qualitative study, we focus on how individual differences, and specifically task conflict, impact results of the collaborative software development process and related outcomes. We illustrate that low to moderate levels of task conflict actually enhance performance, while high levels mitigate otherwise anticipated positive results.