Visual information seeking: tight coupling of dynamic query filters with starfield displays
Readings in information visualization
User modeling in adaptive interfaces
UM '99 Proceedings of the seventh international conference on User modeling
Creating creativity: user interfaces for supporting innovation
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Personalization in business-to-customer interaction
Communications of the ACM - The Adaptive Web
User Modeling in Human–Computer Interaction
User Modeling and User-Adapted Interaction
Evaluating collaborative filtering recommender systems
ACM Transactions on Information Systems (TOIS)
Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)
Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th Edition)
Evaluating example-based search tools
EC '04 Proceedings of the 5th ACM conference on Electronic commerce
A multi-agent infrastructure for developing personalized web-based systems
ACM Transactions on Internet Technology (TOIT)
Integrating tradeoff support in product search tools for e-commerce sites
Proceedings of the 6th ACM conference on Electronic commerce
Adaptive decision support system (ADSS) for B2C e-commerce
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Journal of Management Information Systems
A personalized recommendation system based on product taxonomy for one-to-one marketing online
Expert Systems with Applications: An International Journal
Syskill & webert: Identifying interesting web sites
AAAI'96 Proceedings of the thirteenth national conference on Artificial intelligence - Volume 1
Hi-index | 0.00 |
The paper describes a set of tools designed to support a variety of user decision-making strategies. The tools are complemented by an online advisor so they can be adapted to different domains and users can be guided to adopt appropriate tools for different choices in e-commerce, e.g. purchasing high-value products, exploring product fit to users' needs, or selecting products which satisfy requirements. The tools range from simple recommenders to decision support by interactive querying and comparison matrices. They were evaluated in a scenario-based experiment which varied the users' task and motivation, with and without an advisor agent. The results show the tools and advisor were effective in supporting users and agreed with the predictions of ADM (adaptive decision making) theory, on which the design of the tools was based.