Semiring-based constraint satisfaction and optimization
Journal of the ACM (JACM)
Enriching buyers' experiences: the SmartClient approach
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Intelligent profiling by example
Proceedings of the 6th international conference on Intelligent user interfaces
Electronic Commerce Research
A Review and Analysis of Commercial User Modeling Servers for Personalization on the World Wide Web
User Modeling and User-Adapted Interaction
The FindMe Approach to Assisted Browsing
IEEE Expert: Intelligent Systems and Their Applications
ExpertClerk: navigating shoppers' buying process with the combination of asking and proposing
IJCAI'01 Proceedings of the 17th international joint conference on Artificial intelligence - Volume 2
Effective Interaction Principles for Online Product Search Environments
WI '04 Proceedings of the 2004 IEEE/WIC/ACM International Conference on Web Intelligence
Integrating tradeoff support in product search tools for e-commerce sites
Proceedings of the 6th ACM conference on Electronic commerce
Effort and accuracy analysis of choice strategies for electronic product catalogs
Proceedings of the 2005 ACM symposium on Applied computing
Visualizing the results of interactive queries for geographic data on mobile devices
Proceedings of the 13th annual ACM international workshop on Geographic information systems
Trust building with explanation interfaces
Proceedings of the 11th international conference on Intelligent user interfaces
iCARE: intelligent customer assistance for recommending eyewear
Proceedings of the 11th international conference on Intelligent user interfaces
Increasing user decision accuracy using suggestions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the working conference on Advanced visual interfaces
Implementing example-based tools for preference-based search
ICWE '06 Proceedings of the 6th international conference on Web engineering
A semantic-based fully visual application for matchmaking and query refinement in B2C e-marketplaces
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Adaptive decision support system (ADSS) for B2C e-commerce
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Hybrid critiquing-based recommender systems
Proceedings of the 12th international conference on Intelligent user interfaces
Evaluating compound critiquing recommenders: a real-user study
Proceedings of the 8th ACM conference on Electronic commerce
International Journal of Electronic Commerce
Trust-inspiring explanation interfaces for recommender systems
Knowledge-Based Systems
Replaying live-user interactions in the off-line evaluation of critique-based mobile recommendations
Proceedings of the 2007 ACM conference on Recommender systems
Conversational recommenders with adaptive suggestions
Proceedings of the 2007 ACM conference on Recommender systems
Evaluating product search and recommender systems for E-commerce environments
Electronic Commerce Research
A visual interface for critiquing-based recommender systems
Proceedings of the 9th ACM conference on Electronic commerce
Preference-Based Organization Interfaces: Aiding User Critiques in Recommender Systems
UM '07 Proceedings of the 11th international conference on User Modeling
Preference-based search with adaptive recommendations
AI Communications - Recommender Systems
A graphical shopping interface based on product attributes
Decision Support Systems
Interaction design guidelines on critiquing-based recommender systems
User Modeling and User-Adapted Interaction
Evaluating critiquing-based recommender agents
AAAI'06 Proceedings of the 21st national conference on Artificial intelligence - Volume 1
Designing Tools for Supporting User Decision-Making in e-Commerce
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
On the evaluation of dynamic critiquing: a large-scale user study
AAAI'05 Proceedings of the 20th national conference on Artificial intelligence - Volume 2
Preference-based search using example-critiquing with suggestions
Journal of Artificial Intelligence Research
Proceedings of the third ACM conference on Recommender systems
Experiments on the preference-based organization interface in recommender systems
ACM Transactions on Computer-Human Interaction (TOCHI)
The effect of preference elicitation methods on the user experience of a recommender system
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Hybrid web recommender systems
The adaptive web
Information Systems Frontiers
Design and implementation of preference-based search
WISE'06 Proceedings of the 7th international conference on Web Information Systems
A comparative study of compound critique generation in conversational recommender systems
AH'06 Proceedings of the 4th international conference on Adaptive Hypermedia and Adaptive Web-Based Systems
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
A live-user evaluation of incremental dynamic critiquing
ICCBR'05 Proceedings of the 6th international conference on Case-Based Reasoning Research and Development
The lookahead principle for preference elicitation: experimental results
FQAS'06 Proceedings of the 7th international conference on Flexible Query Answering Systems
Critiquing-based recommenders: survey and emerging trends
User Modeling and User-Adapted Interaction
Evaluating recommender systems from the user's perspective: survey of the state of the art
User Modeling and User-Adapted Interaction
International Journal of Handheld Computing Research
ReComment: towards critiquing-based recommendation with speech interaction
Proceedings of the 7th ACM conference on Recommender systems
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A crucial element in consumer electronic commerce is a catalog tool that not only finds the product for the user, but also convinces him that he has made the best choice. To do that, it is important to show him ample choices while keeping his interaction effort below an acceptable limit. Among the various interaction models used in operational e-commerce sites, ranked lists are by far the most popular tool for product navigation and selection. However, as the number of product features and the complexity of user's criteria increase, a ranked list's efficiency becomes less satisfactory. As an alternative, research groups from the intelligent user interface community have developed various example-based search tools, including SmartClient from our laboratory. These tools not only perform personalized search, but also support tradeoff analysis. However, despite the academic interest, example-based search paradigms have not been widely adopted in practice. We have examined the usability of such tools on a variety of tasks involving selection and tradeoff. The studies clearly show that example-based search is comparable to ranked lists on simple tasks, but significantly reduces the error rate and search time when complex tradeoffs are involved. This shows that such tools are likely to be useful particularly for extending the scope of consumer e-commerce to more complex products.