Conversational recommenders with adaptive suggestions

  • Authors:
  • Paolo Viappiani;Pearl Pu;Boi Faltings

  • Affiliations:
  • Ecole Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland;Ecole Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland;Ecole Polytechnique Fédérale de Lausanne (EPFL), Lausanne, Switzerland

  • Venue:
  • Proceedings of the 2007 ACM conference on Recommender systems
  • Year:
  • 2007

Quantified Score

Hi-index 0.00

Visualization

Abstract

We consider a conversational recommender system based on example-critiquing where some recommendations are suggestions aimed at stimulating preference expression to acquire an accurate preference model. User studies show that suggestions are particularly effective when they present additional opportunities to the user according to the look-ahead principle [32]. This paper proposes a strategy for producing suggestions that exploits prior knowledge of preference distributions and can adapt relative to users' reactions to the displayed examples. We evaluate the approach with simulations using data acquired by previous interactions with real users. In two different settings, we measured the effects of prior knowledge and adaptation strategies with satisfactory results.