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CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Visual information seeking: tight coupling of dynamic query filters with starfield displays
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communications of the ACM
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IEEE Intelligent Systems
Information visualization tutorial
CHI '99 Extended Abstracts on Human Factors in Computing Systems
Parallel coordinates: a tool for visualizing multi-dimensional geometry
VIS '90 Proceedings of the 1st conference on Visualization '90
Parallel bargrams for consumer-based information exploration and choice
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Design visual thinking tools for mixed initiative systems
Proceedings of the 7th international conference on Intelligent user interfaces
Personalized navigation of heterogeneous product spaces using SmartClient
Proceedings of the 7th international conference on Intelligent user interfaces
Artificial Intelligence Review
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Proceedings of the Joint JSAI 2001 Workshop on New Frontiers in Artificial Intelligence
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CIA '02 Proceedings of the 6th International Workshop on Cooperative Information Agents VI
Creative communication for chance discovery in shopping
New Generation Computing - Special issue on chance discovery
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Eighteenth national conference on Artificial intelligence
Designing example-critiquing interaction
Proceedings of the 9th international conference on Intelligent user interfaces
Visualization of travel itinerary information on PDAs
AUIC '04 Proceedings of the fifth conference on Australasian user interface - Volume 28
Evaluating example-based search tools
EC '04 Proceedings of the 5th ACM conference on Electronic commerce
ValueCharts: analyzing linear models expressing preferences and evaluations
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Effective Interaction Principles for Online Product Search Environments
WI '04 Proceedings of the 2004 IEEE/WIC/ACM International Conference on Web Intelligence
Integrating tradeoff support in product search tools for e-commerce sites
Proceedings of the 6th ACM conference on Electronic commerce
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Proceedings of the 2005 ACM symposium on Applied computing
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the working conference on Advanced visual interfaces
Funology
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Implementing example-based tools for preference-based search
ICWE '06 Proceedings of the 6th international conference on Web engineering
Refining preference-based search results through Bayesian filtering
Proceedings of the 12th international conference on Intelligent user interfaces
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International Journal of Electronic Commerce
Conversational recommenders with adaptive suggestions
Proceedings of the 2007 ACM conference on Recommender systems
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Electronic Commerce Research
Preference-based search with adaptive recommendations
AI Communications - Recommender Systems
Interactive Visualization - A Survey
Human Machine Interaction
A framework for designing fisheye views to support multiple semantic contexts
Proceedings of the Working Conference on Advanced Visual Interfaces
Interaction design guidelines on critiquing-based recommender systems
User Modeling and User-Adapted Interaction
Evaluating preference-based search tools: a tale of two approaches
AAAI'06 Proceedings of the 21st national conference on Artificial intelligence - Volume 1
Preference-based search using example-critiquing with suggestions
Journal of Artificial Intelligence Research
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ACM Transactions on Computer-Human Interaction (TOCHI)
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WISE'06 Proceedings of the 7th international conference on Web Information Systems
A comparative study of compound critique generation in conversational recommender systems
AH'06 Proceedings of the 4th international conference on Adaptive Hypermedia and Adaptive Web-Based Systems
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
The lookahead principle for preference elicitation: experimental results
FQAS'06 Proceedings of the 7th international conference on Flexible Query Answering Systems
Critiquing-based recommenders: survey and emerging trends
User Modeling and User-Adapted Interaction
International Journal of Handheld Computing Research
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In electronic commerce, a satisfying buyer experience is a key competitive element. We show new techniques for better adapting interaction with an electronic catalog system to actual buying behavior. Our model replaces the sequential separation of needs identification and product brokering with a conversation in which both processes occur simultaneously. This conversation supports the buyer in formulating his or her needs, and in deciding which criteria to apply in selecting a product to buy. We have experimented with this approach in the area of travel planning and developed a system called SmartClient Travel which supports this process. It includes tools for need identification, visualization of alternatives, and choosing the most suitable one. We describe the system and its implementation, and report on user studies showing its advantages for electronic catalogs.