Mining association rules between sets of items in large databases
SIGMOD '93 Proceedings of the 1993 ACM SIGMOD international conference on Management of data
A framework for explaining decision-theoretic advice
Artificial Intelligence
Explaining collaborative filtering recommendations
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
The role of transparency in recommender systems
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Artificial Intelligence Review
The FindMe Approach to Assisted Browsing
IEEE Expert: Intelligent Systems and Their Applications
Empirical research in on-line trust: a review and critical assessment
International Journal of Human-Computer Studies - Special issue: Trust and technology
Designing example-critiquing interaction
Proceedings of the 9th international conference on Intelligent user interfaces
Evaluating example-based search tools
EC '04 Proceedings of the 5th ACM conference on Electronic commerce
Effective Interaction Principles for Online Product Search Environments
WI '04 Proceedings of the 2004 IEEE/WIC/ACM International Conference on Web Intelligence
Proceedings of the 10th international conference on Intelligent user interfaces
Experiments in dynamic critiquing
Proceedings of the 10th international conference on Intelligent user interfaces
Improving recommendation lists through topic diversification
WWW '05 Proceedings of the 14th international conference on World Wide Web
Integrating tradeoff support in product search tools for e-commerce sites
Proceedings of the 6th ACM conference on Electronic commerce
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
International Journal of Electronic Commerce
Optimal recommendation sets: covering uncertainty over user preferences
AAAI'05 Proceedings of the 20th national conference on Artificial intelligence - Volume 2
On the role of diversity in conversational recommender systems
ICCBR'03 Proceedings of the 5th international conference on Case-based reasoning: Research and Development
ICCBR'03 Proceedings of the 5th international conference on Case-based reasoning: Research and Development
Hybrid critiquing-based recommender systems
Proceedings of the 12th international conference on Intelligent user interfaces
Toward harnessing user feedback for machine learning
Proceedings of the 12th international conference on Intelligent user interfaces
Interaction with user-adaptive information filters.: trust, transparency and acceptance.
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the 7th ACM/IEEE-CS joint conference on Digital libraries
Trust-inspiring explanation interfaces for recommender systems
Knowledge-Based Systems
The evaluation of a hybrid critiquing system with preference-based recommendations organization
Proceedings of the 2007 ACM conference on Recommender systems
A Hybrid, Multi-dimensional Recommender for Journal Articles in a Scientific Digital Library
WI-IATW '07 Proceedings of the 2007 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Workshops
Preference-Based Organization Interfaces: Aiding User Critiques in Recommender Systems
UM '07 Proceedings of the 11th international conference on User Modeling
Adaptive Search Results Personalized by a Fuzzy Recommendation Approach
PIT '08 Proceedings of the 4th IEEE tutorial and research workshop on Perception and Interactive Technologies for Speech-Based Systems: Perception in Multimodal Dialogue Systems
A cross-cultural user evaluation of product recommender interfaces
Proceedings of the 2008 ACM conference on Recommender systems
It takes variety to make a world: diversification in recommender systems
Proceedings of the 12th International Conference on Extending Database Technology: Advances in Database Technology
Interacting meaningfully with machine learning systems: Three experiments
International Journal of Human-Computer Studies
Building community-centric information exploration applications on social content sites
Proceedings of the 2009 ACM SIGMOD International Conference on Management of data
A Methodology towards Usable Trust Management
ATC '09 Proceedings of the 6th International Conference on Autonomic and Trusted Computing
Adapting Recommendations Organization to User Preferences
WI-IAT '09 Proceedings of the 2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology - Volume 03
Acceptance issues of personality-based recommender systems
Proceedings of the third ACM conference on Recommender systems
Adaptive tradeoff explanations in conversational recommenders
Proceedings of the third ACM conference on Recommender systems
Rush: repeated recommendations on mobile devices
Proceedings of the 15th international conference on Intelligent user interfaces
Experiments on the preference-based organization interface in recommender systems
ACM Transactions on Computer-Human Interaction (TOCHI)
A Survey of Accuracy Evaluation Metrics of Recommendation Tasks
The Journal of Machine Learning Research
User interaction with user-adaptive information filters
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Nimble cybersecurity incident management through visualization and defensible recommendations
Proceedings of the Seventh International Symposium on Visualization for Cyber Security
Taking advice from intelligent systems: the double-edged sword of explanations
Proceedings of the 16th international conference on Intelligent user interfaces
Users' eye gaze pattern in organization-based recommender interfaces
Proceedings of the 16th international conference on Intelligent user interfaces
Enhancing recommendation diversity with organization interfaces
Proceedings of the 16th international conference on Intelligent user interfaces
Explanation and trust: what to tell the user in security and AI?
Ethics and Information Technology
Looking for "good" recommendations: a comparative evaluation of recommender systems
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part III
A user-centric evaluation framework for recommender systems
Proceedings of the fifth ACM conference on Recommender systems
d.tour: style-based exploration of design example galleries
Proceedings of the 24th annual ACM symposium on User interface software and technology
UMAP'10 Proceedings of the 18th international conference on User Modeling, Adaptation, and Personalization
Are explanations always important?: a study of deployed, low-cost intelligent interactive systems
Proceedings of the 2012 ACM international conference on Intelligent User Interfaces
Intelligent pairing assistant for air operation centers
Proceedings of the 2012 ACM international conference on Intelligent User Interfaces
The structure of the sense of security, anshin
CRITIS'07 Proceedings of the Second international conference on Critical Information Infrastructures Security
AmI'11 Proceedings of the Second international conference on Ambient Intelligence
The sense of security and a countermeasure for the false sense
SP'11 Proceedings of the 19th international conference on Security Protocols
Designing an explanation interface for proactive recommendations in automotive scenarios
UMAP'11 Proceedings of the 19th international conference on Advances in User Modeling
Recommender systems: from algorithms to user experience
User Modeling and User-Adapted Interaction
Critiquing-based recommenders: survey and emerging trends
User Modeling and User-Adapted Interaction
A generalized taxonomy of explanations styles for traditional and social recommender systems
Data Mining and Knowledge Discovery
ACM Transactions on Interactive Intelligent Systems (TiiS)
Evaluating recommender systems from the user's perspective: survey of the state of the art
User Modeling and User-Adapted Interaction
Explaining the user experience of recommender systems
User Modeling and User-Adapted Interaction
Preface to the special issue on user interfaces for recommender systems
User Modeling and User-Adapted Interaction
Evaluating the effectiveness of explanations for recommender systems
User Modeling and User-Adapted Interaction
SP'12 Proceedings of the 20th international conference on Security Protocols
Modeling the structure of recommending interfaces with adjustable influence on users
ACIIDS'13 Proceedings of the 5th Asian conference on Intelligent Information and Database Systems - Volume Part II
An intelligent framework for e-government personalized services
Proceedings of the 14th Annual International Conference on Digital Government Research
Proceedings of the 22nd international conference on World Wide Web
Human Decision Making and Recommender Systems
ACM Transactions on Interactive Intelligent Systems (TiiS)
How should I explain? A comparison of different explanation types for recommender systems
International Journal of Human-Computer Studies
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Based on our recent work on the development of a trust model for recommender agents and a qualitative survey, we explore the potential of building users' trust with explanation interfaces. We present the major results from the survey, which provided a roadmap identifying the most promising areas for investigating design issues for trust-inducing interfaces. We then describe a set of general principles derived from an in-depth examination of various design dimensions for constructing explanation interfaces, which most contribute to trust formation. We present results of a significant-scale user study, which indicate that the organization-based explanation is highly effective in building users' trust in the recommendation interface, with the benefit of increasing users' intention to return to the agent and save cognitive effort.