Usability Engineering
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust in Electronic Environments
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 9 - Volume 9
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
Information Technology and Management
ACM-SE 42 Proceedings of the 42nd annual Southeast regional conference
An Anshin Model for the Evaluation of the Sense of Security
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 08
Trust building with explanation interfaces
Proceedings of the 11th international conference on Intelligent user interfaces
Trust beyond security: an expanded trust model
Communications of the ACM - Services science
Why Johnny can't encrypt: a usability evaluation of PGP 5.0
SSYM'99 Proceedings of the 8th conference on USENIX Security Symposium - Volume 8
Talc: using desktop graffiti to fight software vulnerability
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
You've been warned: an empirical study of the effectiveness of web browser phishing warnings
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
AAMAS'02 Proceedings of the 2002 international conference on Trust, reputation, and security: theories and practice
HICSS '11 Proceedings of the 2011 44th Hawaii International Conference on System Sciences
The structure of the sense of security, anshin
CRITIS'07 Proceedings of the Second international conference on Critical Information Infrastructures Security
SP'12 Proceedings of the 20th international conference on Security Protocols
Hi-index | 0.00 |
In this paper, we report the two issues from our recent research on the human aspect of security. One is the sense of security and the other is a warning interface for security threats. We look into the emotional aspect of security technology and investigate the factors of users' feelings based on the user surveys and statistical analysis. We report the difference in those factors of the sense of security in the U.S.A. and Japan as well. We also introduce the multi-facet concept of trust which includes security, safety, privacy, reliability, availability and usability. According to the results of our surveys, no matter how secure systems and services are, the users may not get the sense of security at all. On the contrary, the users may well feel secure with insecure systems and services. It suggests that we would need another type of protocols and interfaces than merely secure protocols, to provide the users with secure feelings. We propose an interface causing discomfort -- a warning interface for insecure situations. A user could be aware of security threats and risks by a slight disturbance. Such an interface has been researched to a great extent in the safety area for protection from human errors.