Designing Mobile Service Experiences, the Role of Emotional Dimension

Authors:
Teresa Sarmento
Affiliations:
Faculdade de Engenharia da Universidade do Porto, Porto, Portugal 4200-465
Venue:
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Year:
2009

Citing 6
Cited 0

Experience prototyping

DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
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Mobile Interaction Design

Mobile Interaction Design
Designing the Mobile User Experience

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Sketching User Experiences: Getting the Design Right and the Right Design

Sketching User Experiences: Getting the Design Right and the Right Design

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Abstract

This research project aims to improve the methods for translating emotional factors experienced by users into characteristics of the mobile service interfaces.