An approach to large-scale collection of application usage data over the Internet
Proceedings of the 20th international conference on Software engineering
Extracting usability information from user interface events
ACM Computing Surveys (CSUR)
WebQuilt: A proxy-based approach to remote web usability testing
ACM Transactions on Information Systems (TOIS)
In the lab and out in the wild: remote web usability testing for mobile devices
CHI '02 Extended Abstracts on Human Factors in Computing Systems
ContextPhone: A Prototyping Platform for Context-Aware Mobile Applications
IEEE Pervasive Computing
Reality mining: sensing complex social systems
Personal and Ubiquitous Computing
It's worth the hassle!: the added value of evaluating the usability of mobile systems in the field
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
MyExperience: a system for in situ tracing and capturing of user feedback on mobile phones
Proceedings of the 5th international conference on Mobile systems, applications and services
Interpreting and acting on mobile awareness cues
Human-Computer Interaction
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In this paper we describe a system for silently studying users' behaviour through automated data gathering in mobile devices. Today's handheld devices have rich sensing capabilities that can be used to perceive information about users' physical environment. The automated gathering of usage and context data allows not only the study of how users behave in terms of interaction with the device but also the analysis of relations between those interactions and the physical context in which they happen. This might help to improve the quality of the tested applications by offering a deeper understanding of users' perceptions and needs.