Managing Information and Knowledge in the Public Sector
Managing Information and Knowledge in the Public Sector
Reaching for the Knowledge Edge: How the Knowing Corporation Seeks,Shares and Uses Knowledge for Strategic Advantage
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Trends in Electronic Government: Managing Distributed Knowledge
DEXA '00 Proceedings of the 11th International Workshop on Database and Expert Systems Applications
Knowledge Management: Issues, Challenges and Opportunities for Governments in the New Economy
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 5 - Volume 5
The Role of Knowledge Management Governance in the Implementation of Strategy
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 07
Journal of Management Information Systems
Tutorial and workshop on knowledge management in public administration
Proceedings of the 1st international conference on Theory and practice of electronic governance
Understanding the drivers, enablers, and performance of knowledge management in public organizations
Proceedings of the 2nd international conference on Theory and practice of electronic governance
Process-based knowledge management and modelling in e-government: an inevitable combination
KMGov'03 Proceedings of the 4th IFIP international working conference on Knowledge management in electronic government
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Today the expression of electronic government (e-government) is a synonym for a modern and efficient administration, and goes well beyond providing constituents with government information and services by leveraging information and communication technologies (ICT). The desired goal is that of convergence characterized by ubiquitous access to government information and services and total transparency of government functioning. Over the past several years, there has been unprecedented change in the way that volumes of data, information and knowledge is created, stored, disseminated and used. Over this period, there have been significant steps forward in government's information management, and there are plenty of examples of good progress in specific areas. These show improvements can be made with effective leadership and management, and they provide experience that can be used more widely. Knowledge management (KM) is a distinct contribution of the private sector as a competitive advantage and knowledge capital hold the sway. It is only recently that KM has started making entry to public sector. One of the reasons for this development has been the emergence of ICT and knowledge worker in the knowledge economy. To deliver more innovative services to demanding public, governments must be involved in the deployment of such new services as e-government and e-commerce. The challenge for e-government is to find a successful way of re-engineering and distributing the administration's knowledge and active management of their knowledge assets is mandatory for success. This paper discusses the KM for e-government development in significance and role, and addresses the KM key issues, activities and questions whether the KM approach that has proven to be successful in business environment is applicable to the provision of public sector services.